Returns

Please send an e-mail to info@nunoo.dk for instructions.

We offer 14 days of full return, where you can inform us at info@nunoo.dk that you have regretted the purchase and then send the item back for up to 14 days. The right of return applies from the day you receive your goods. If the full return entitlement is to be applied, the handling of the goods must be such that the goods have not lost any value. We therefore recommend that the goods only are tested as in a physical store. If the item has been in use (more than just trying it as in a physical store) and you regret the purchase, the item cannot be returned. Once we have received the item and approved the return, we will transfer the purchase amount back to the same account that has been paid out as soon as possible. 

Please be aware that the buyer himself is responsible for shipping costs for return abroad. The item must be shipped as we do not pick up packages from the packing shop. 

Holiday season
Extended returns. All purchases made from November 11, 2024, are eligible for return until January 10, 2025.